Privacy Policy

Introduction

Our company is committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services. Please read this policy carefully to understand our views and practices regarding your personal data.

Data Controller

Our company, Cubitech Solutions s.r.o., located at Korunní, 2569/108, 101 00 Praha, Czech Republic, is the data controller responsible for your personal data. If you have any questions about this policy or our data protection practices, please contact us at privacy@bitvoucher.io.

Personal Data We Collect

We collect and process the following types of personal data:

• Identification Data: Name, address, date of birth, gender, nationality.
• Contact Data: Email address, phone number.
• KYC Data: Identification document number (e.g., passport or ID card number), copies of identification documents, and other information required for Know Your Customer (KYC) compliance.
• Transaction Data: Details about payments to and from you, and other details of services you have used from us.
• Technical Data: Internet Protocol (IP) address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.
• Usage Data: Information about how you use our website, products, and services.
• Marketing and Communications Data: Your preferences in receiving marketing from us and your communication preferences.

How We Use Your Personal Data

We use your personal data for the following purposes:

• To Verify Your Identity: As part of our KYC and anti-money laundering procedures.
• To Provide Our Services: To manage and deliver our services to you.
• To Communicate with You: To send administrative information to you, such as updates to our terms and policies.
• To Improve Our Services: To understand how our services are being used and to improve them.
• For Marketing Purposes: To send you information about our services that may be of interest to you.
• To Comply with Legal Obligations: To comply with applicable laws and regulations.

Data Retention

We will retain your personal data only for as long as is necessary for the purposes set out in this Privacy Policy. We may also retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

Data Security

We have implemented appropriate technical and organizational measures to protect your personal data from accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access. All data is stored within the European Union.

Your Data Protection Rights

Under the General Data Protection Regulation (GDPR), you have the following rights:

• Access: You have the right to request access to your personal data.
• Rectification: You have the right to request the correction of inaccurate or incomplete personal data.
• Erasure: You have the right to request the deletion of your personal data.
• Restriction: You have the right to request the restriction of processing of your personal data.
• Portability: You have the right to request the transfer of your personal data to another party.
• Objection: You have the right to object to the processing of your personal data.

To exercise any of these rights, please contact us at privacy@bitvoucher.io.

Cookies

We use cookies to enhance your experience on our website. For detailed information about the cookies we use and the purposes for which we use them, please refer to our Cookies Policy.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data protection practices, please contact us at: